SHIPPING & DELIVERY
Free Worldwide Delivery
We are committed to providing a seamless shopping experience and delivering your items with care and efficiency. Below, you’ll find details about our manufacturing times, delivery partners, and estimated shipping times.
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Manufacturing and Processing Time
Each Invictus piece is made with meticulous attention to detail and to your specific requirements. Please allow 3-4 weeks for the manufacturing of your item, as our team work to bring your chosen design to life. Once your item is complete and ready for dispatch, we’ll send a confirmation email with your tracking information.
Delivery Partners
For a reliable and timely delivery, we have partnered with DHL, UPS, and FedEx. These global leaders ensure that your jewelry reaches you safely and promptly.
Shipping Time
After manufacturing, your order will be shipped directly to you. Delivery typically takes 2-3 business days, depending on your location.
Duties and Taxes
All orders are shipped with Duties and Taxes Paid (DDP). This means there are no additional import charges for you to pay upon delivery, ensuring a smooth and hassle-free experience.
Delivery Costs
Invictus offers complimentary shipping and returns on your order.
Personalized items cannot be returned, except in the instance of a faulty workmanship or damage.
Delivery Areas
We currently deliver to all major metros around the world. If you are unsure whether we ship to your location, please contact us at sales@invictuslondon.com
Shipping Status and Tracking
Once your order has been dispatched, you’ll receive an email with a tracking link. Please use this link to track the status of your shipment. Our delivery partners provide regular updates, so you’ll always know where your order is.
Delays and Issues
While we work closely with our delivery partners to avoid delays, unforeseen circumstances such as customs processing or weather conditions may impact delivery times. If you experience a delay or issue with your shipment, please reach out to our customer service team for assistance.
If you have any questions or concerns about your order or shipping, please don’t hesitate to contact us at sales@invictuslondon.com